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Terms of use

Terms of use

These terms of use (together with the documents referred to in them) tell you the terms on which you may make use of our website at www.sagecrm.com (our site), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Information about us

www.sagecrm.com is a site operated by Sage Technologies Limited ("we", "us" and "our"). We are a limited company registered in Ireland under company number 275060 and have our registered office at One Central Park, Leopardstown Business Park, Leopardstown, Dublin 18, Ireland. Our VAT number is IE 8275060B.

Accessing our site
Although we try to make sure that our site is always available to users, we do not guarantee this and there might be instances from time to time where we withdraw or amend the services we provide via our site without notice to you (see below). If you use our site, then you accept that there may be periods of unavailability and that we will not be responsible to you in those circumstances.

Access to some parts of our site (for example our user community area and partner community area) are restricted to users who have registered with us. If you register to use these areas you will be issued with username and password as part of our security procedures. You must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any username or password at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

We reserve the right to restrict or otherwise refuse to allow access to our site to certain categories of visitor at our sole discretion. Consequently we may refuse to register you as a user or withdraw your user access at any time if we believe it is in our best interests.

Sage CRM

This site may enable users to register for a free trial of our Sage CRM product and to purchase subscriptions for that product. Your use of Sage CRM is subject to the Sage CRM Licence Agreement.

Uploading material to our site
This site includes forums and other community areas as well as interactive features which allow our users to upload material to our site and to make contact with other users of our site and to share material and information with other users. If you use these areas or features you must comply with the content standards set out in our acceptable use policy. You agree with us that any contribution you make will comply with those standards, and you agree to indemnify us in respect of (i.e. be entirely responsible for) any claims, costs or losses which may arise from your non-compliance with our acceptable use policy.

Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

We have the right to remove any material or posting you make on our site as we see fit at any time in our absolute discretion. This includes (but is not limited to) circumstances where we consider that your material does not comply with the content standards set out in our acceptable use policy.

Use of and reliance on information posted on this site
We try to make sure that any materials and other content we post to this site is accurate on the date which we post it. However, unless we have clearly and explicitly indicated otherwise we do not guarantee that it will be accurate and you must not rely on our materials and other content as advice. We cannot be held responsible if you or anyone else uses or attempts to rely on our materials and other content.

This site also includes forums and other areas which allow third parties, such as other users and software developers to post material, links, comments and other content. If you use this site you acknowledge and agree that such content is in no way associated with us and, in particular, we do not endorse, verify or test such material and we do not provide any guarantees or warranties as to the accuracy or suitability of such material. If you make use of or rely on such material or other content then you do so at your own risk and you acknowledge that we cannot be held responsible if you or anyone else uses or attempts to rely on any third party materials and other content that appear on or are otherwise linked to our site.

In particular, where third party's post software or links to software, we have no responsibility to you any use you make of that software (including downloading or installing it). It is entirely your own responsibility to ensure that the software is suitable for your purposes and that you have appropriate rights to deal with or otherwise use such software and to check will not damage your computer systems.

If you use our site you should be aware that we may update its content regularly and may change at any time. Equally, content on our site may be out of date. If the need arises, we may suspend access to our site, or close it indefinitely without giving you notice.

Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights appearing on our site, and in the content and materials we publish on it and they are protected by copyright laws and treaties around the world. We reserve all of our legal rights in such materials and content. You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

Unless we expressly allow you to, you must not modify the paper or digital copies of any materials you have printed off or downloaded from this site in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Where you download or print off our materials, you must always make sure that we are acknowledged as the authors and owners of that material.

Unless we (or the owners of third party material) allow you to (by confirming this in writing), you must not use any materials or other content that appear on our site for any commercial purpose. If you print off, copy or download any part of our site in breach of these terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

"Sage" and "Sage CRM" are each trademarks of Sage Technologies Limited or its licensors.

Our liability to you
We do not give any guarantees, conditions or warranties as to the accuracy or suitability of any materials or either content that appear on our site. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude: (i) All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; (ii) any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including: (a) loss of income or revenue; (b) loss of business; (c) loss of profits or contracts; (d) loss of anticipated savings; (e) loss of data; (f) loss of goodwill; (g) wasted management or office time; whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, except that that this does not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

We do not exclude or limit our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our site
We obtain, store, use and share information about you in accordance with our privacy policy. By using our site, you consent to us undertaking those activities and you warrant that all data provided by you is accurate and submitted in accordance with our acceptable use policy.

Viruses, hacking and other offenses
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offense under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to and from our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and applicable law
The Irish courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Ireland.

Variations
We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices.

Your concerns
If you have any concerns about material which appears on our site, please contact [email protected].
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