Sage CRM helps companies like yours to make that change. Discover how to maximise your sales performance, increase demand for your products and services, and turn exceptional customer experience into your #1 competitive advantage. With Sage CRM, you can completely re-imagine the way you do business, helping you to drive growth and profits, even in tough times. See for yourself by signing up to a free 30 day trial today.
* $39/user /month
|Sales Automation||Rollover below for full details|
|Quotes and Orders Management|
|Outlook Integration (Lite)|
|Mobile Device Support|
|Segmentation and groups||
Segmentation and groups
Customer data and prospect lists can be fully segmented according to specific criteria for targeted marketing communications campaigns. Marketing lists can also be exported to Microsoft Excel. Use the Related Entities functionality to create graphical representations of relationships for cross-selling programmes.
|Outbound Call Management||
Outbound Call Management
Target marketing lists can be allocated and scheduled for follow-up calls. Sage CRM schedules calls for your telemarketers and triggers follow-up actions dependent on call outcome. The details of the calls are captured for reporting and audit purposes. Call lists can be allocated against specific individuals or a group and can be scheduled dynamically in the case of a group
Classic Microsoft® Outlook Plug-in enables Outlook contacts to be added to CRM from within Outlook and file single or multiple e-mails against the associated contact in CRM. Contact information can be synchronised between all contacts in CRM and Outlook. This feature also allows bi-directional synchronisation of Tasks and Appointments.
|Customer Service Automation|
Customer service teams have easy and immediate access to a central repository of articles (Solutions) that address common issues. Customer service representatives can also create a new solution when dealing with a specific customer service case and apply workflow to ensure that it is reviewed, approved and published by specific members of the customer service team.
|Territory /Security Management|
|Exchange Server Integration|
The Component Manager functionality enables system administrators to customise the Sage CRM database, install components and overwrite changes. Component Manager allows customisations made on one CRM system to be saved and transferred to another CRM system. It also enables CRM developers to package and reuse implementation-specific customisations in future implementations.
|Advanced Customisation and Integration|
As an organisation with over 6.3 million customers, we take the responsibility of managing your customer information extremely seriously. We employ the latest industry technologies and best practices to secure and manage your information stored on the Sage CRM Cloud. Find out more at trust.sagecrm.com
"The system has played a significant part in growing sales. To compete in the market you want to have accurate information so you can make quick decisions and that is something we have achieved with Sage CRM."