Mobile working is changing the face of business as we know it. By 2016, two-thirds of the workforce will own a smartphone, and 40 per cent of the workforce will be mobile (Gartner). The demand for mobile working is increasing and mobile CRM is now becoming a must-have for many small and medium sized companies.
Sage CRM gives businesses access to critical customer information in real-time, on any device regardless of their location. Your sales and customer service teams can view and update contacts, opportunities, leads and cases when on the road or at customer sites, helping them to become more productive and service your customers more effectively.
A progressive and fast-growing company, Mgwezi Signs needed instant access to communications history, enabling them to nurture prospective relationships, close sales, inspire customer loyalty and streamline customer-facing activities. Sage CRM has enabled "the entire sales force to be mobile" resulting in increased efficiencies in obtaining leads, providing quotations and closing deals. The new efficient way of working has helped Mgwezi Signs to see a marked increase in productivity.
"The entire sales force can now be mobile, access the system and work with it no matter where they are through an internet connection. This mobility has been a huge bonus for the company"
Featured customer - Troy Belting & Supply Company
Sage CRM mobile has helped Troy Belting & Supply Company increase efficiencies of their field sales team. Through its ease of use and the accurate free flowing of data between venues, they are able to better service their customers with improved efficiencies in quotes and order management.
“Our sales reps in the field can now access real-time information on companies they call on. Our team selling approach to helping our customers makes it much more efficient because now the right hand knows what the left hand is doing”